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Candy Apple Custom Collision II is the premier auto body shop in Cartersville, GA, providing manufacturer-backed services, free estimates, and fast turnaround times you can rely on every time.

Our I-Car Gold Class shop is certified by leading manufacturers, including Fiat, Jeep, and Ford, and we’re proud to continue providing Northwest Georgia with over 30 years of excellent customer service.

No matter what types of auto body services your vehicle needs, let us help you get back on the road with the confidence and peace of mind you deserve. We can provide your vehicle with windshield replacement, paintless dent repair, frame straightening, and much more.

Check out our gallery & learn more about auto body repair on our FAQ!

FAQ

The aftermath of a car crash can be a confusing process. That’s why our team of technicians and specialists are prepared to guide you every step of the way.

Here are some common questions our customers ask us:

What are auto body repair services?

Auto body repair services involve restoring a vehicle’s exterior after damage due to collisions, weather, or wear and tear. These services include fixing dents, scratches, paintwork, frame straightening, and replacing damaged panels or parts.

Are auto body repairs covered by insurance?

Coverage for auto body repairs depends on your insurance policy. Comprehensive and collision coverage often include auto body repairs, but it’s important to check your specific policy details or consult your insurance provider.

How long does auto body repair usually take?

Repair times vary based on the extent of damage but typically range from a few days to several weeks. Factors such as parts availability, shop workload, and the complexity of repairs impact the timeline.

Can I get a quote for auto body repair online?

Many reputable auto body shops offer online quote requests through their websites. These estimates are often based on uploaded photos of damage and vehicle details, providing a convenient first step.

What types of damage can auto body repair fix?

Auto body repair can address dents, scratches, paint damage, frame distortion, bumper damage, and issues with doors, fenders, and panels resulting from accidents or environmental factors.

How do I choose a reliable auto body repair shop?

Look for certified technicians, positive customer reviews, warranty offerings, and transparent pricing. Visiting the shop and asking about their experience with your vehicle type can also help ensure quality service.

What is the typical process for auto body repair?

The process usually begins with damage assessment and estimate, followed by disassembly, repairing or replacing damaged parts, painting, reassembly, and final inspection.

Where should I take my car for frame & body repairs? Who can I trust to do the repair?

If your vehicle has sustained considerable damage in a collision, take it to an auto body shop as soon as possible. Frame and body damage not only affect the appearance of your car but can make your vehicle unsafe to drive.

More and more auto body shops are integrating advanced technology and equipment to restore vehicles to their factory specifications. Our auto body shop uses the latest and most advanced equipment in the industry.

Should I file an insurance claim?

An insurance claim can help you receive the most compensation after you’ve been in an accident. Our team will provide a prompt estimate, and afterward, our claims specialist can help you make a request and file for the right coverage.

Can I match the color of my car after I’ve been in an accident?

Yes! We use a state of the art computerized paint mixing system that is manufacturer-approved.

My insurance company recommended another body shop in town. Do I have to use them?

No, by GA state law the consumer has the right to choose the repair shop they want to fix their vehicle.

Someone hit me and I would like you to repair my vehicle. What is the next step?

Contact us to let us know what insurance carrier the claim is going through, if no insurance involved you can submit photos via our estimate tool online or call to make an estimate appointment in person.

How can I maintain my car after auto body repair?

To keep your vehicle in top condition post-repair, regularly wash and wax it, avoid harsh weather exposure when possible, and schedule routine inspections to catch potential issues early.

What factors affect the cost of auto body repair?

Costs depend on the damage severity, parts required, labor time, paint matching complexity, and whether original equipment manufacturer (OEM) parts are used.

What is the difference between auto body and mechanical repair?

Auto body repair focuses on vehicle exterior damage restoration, while mechanical repair deals with the engine, transmission, brakes, and other internal systems essential for vehicle operation.

How much will it cost? How long will my repairs take?

The cost of your repairs will depend on the extent of the damage and your insurance coverage. The amount of time it takes to complete the repairs will also depend on the damage sustained. For example, if we have to order special parts, the repair job can take longer.

At Candy Apple Custom, we’ll work closely with you to restore your vehicle as quickly and painstakingly as possible. Our insurance claims specialist will walk you through the claims process and help you take the next step after you’ve been in an accident. We can arrange towing to our shop and arrange you with a rental car after your accident.

What happens if my vehicle’s frame is badly damaged?

Severe frame damage does not mean you will need to get a new car. Here at Candy Apple, we utilize advanced laser measuring systems and manufacturer-approved straightening equipment to restore frames to their exact factory specifications. If your frame has been severely damaged in an accident, we have the equipment to straighten it back to its original condition or replace it if needed.

Does it really matter if I use a certified repair facility to repair my vehicle?

Yes, always make sure the repair shop you choose has the proper training and tools to repair your specific vehicle. Cars today are not the same as 20 years ago.

Do you offer a warranty on repairs?

Yes, we stand behind our workmanship with a lifetime warranty as long as you remain the owner of the vehicle.

What if I work during your business hours?

Not a problem, we offer after-hours vehicle drop off if pre-arranged, and also you can use our after-hours estimate tool for a free estimate.

Will I receive all brand new parts for my repair?

This can vary depending on what guidelines your insurance policy has. However, you always have the option to pay out of pocket the price difference to get all new parts for your repair.
Candy Apple
Custom Collision II
846 Joe Frank Harris Pkwy SE
Cartersville, GA 30120
Contact Information

Candy Apple Custom I I, Inc - Find our Auto Body Shop on carwise.com

Business Hours
Monday - Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 1:30 PM
Closed Saturday & Sunday